FREQUENTLY ASKED QUESTIONS

La Souche is open from 01-04 / 30-11

There are 4 double rooms (with 2 rooms an extra bed can be placed for an additional charge).
The apartment is suitable for 2 adults and 2 children

Yes, free WiFi is available in all rooms and apartment.

Animals are not allowed

It is possible to rent La Souche for a group at an adjusted rate.
Please contact us for this.

It is possible to participate in the Table d’hôtes 3 or 4 times a week, minimum of 4 persons.

A 3-course menu (incl. Water, coffee and tea) costs from € 26.50 per person.

Dinner starts at 8 p.m.

Every day the evening's menu is on the blackboard in the hallway.

You can then specify at breakfast whether you want to participate in the Table d’hôtes (please notify by 10.30 at the latest).

We can of course take dietary requirements into account.

We serve breakfast from 8.30 am to 10 am, depending on the weather outside on the terrace or inside in the dining room.

La Souche accepts no liability for the loss or damage of personal property (eg luggage or vehicles).

The use of the swimming pool is entirely at your own risk

Children who do not have a swimming diploma may only enter the swimming pool and the surrounding area with armbands around and in the presence of one of the parents.

This has been a legal requirement in France since 2006 due to the large number of drowning accidents in private swimming pools.

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The apartment is suitable for a maximum of 4 people

The prices for the rooms include breakfast for 2 people.

An additional bed (only for children) can be placed in 2 rooms on request.

Children from 10 years € 20.00 extra per night.

You can arrive in your room / apartment from 4 pm on the day of arrival.

We also request that guests leave your room / apartment no later than 11 am on the day of departure.

A minimum of 50% of total accommodation costs must be paid within 2 weeks after receiving the confirmation of the reservation.
After receiving the deposit, the reservation is final.

The remainder must be paid upon arrival.

In La Souche you can only pay in cash.

We do not have PIN facilities.
Nor do we accept credit cards or personal checks.
In the village of St Chinian (5 minutes from Castelbouze) are various banks and ATMs.

Cancellation of the reservation is only possible according to the following schedule:

Up to 6 weeks before the arrival date: 25% of the travel sum
Between 3 and 6 weeks before the arrival date: 50% of the travel sum
Between 1 and 3 weeks before the day of arrival: 75% of the travel sum
Between 1 week before and the day of arrival: the total travel sum
Do not appear, and / or do not cancel: the total travel sum.

We always advise you to take out cancellation insurance.